Operation of the single window
The single window in Mauritius is called the Mauritius Trade Link which was launched on 26 January 2016 on the occasion of International Customs Day 2016. The platform provides an online, web-based facility to submit applications for import/export licenses and permits clearance from government agencies without replication of data entry.
10 out of 12 Government Agencies/Ministries are already hooked into the system. The remaining 2 are expected to join shortly.
With this system in place, the application and payment for trade permits is automated and traders have the facility to track the progress of their application in real time.